— LEGAL
Terms of Service
Momentus Technologies Limited
GLIDE™ — Terms of Service
Momentus Technologies Limited · www.myglide.ai
Last updated: 25 May 2026 · Effective: 25 May 2026
This document is also available in plain-text, large-print, or audio format on request — please email support@myglide.ai.
We’ve written these Terms in plain English so they’re actually readable. Each section starts with a short summary. The full detail sits underneath. If anything isn’t clear, email us at support@myglide.ai — we’re always happy to explain.
These Terms apply to all users of Glide, wherever you are. Where local law in your country gives you additional or different rights, those rights apply alongside these Terms. Your statutory consumer rights are not affected — they always apply, regardless of where you live.
- Who you’re agreeing with
- Who can use Glide (age requirements)
- Your account
- Subscriptions — how billing works
- Family plans
- Free trials and special offers
- How to cancel your subscription
- Price changes
- Your 14-day right to cancel
- Payments
- What Glide is — and what it isn’t
- Important health and performance information
- What you can do with Glide
- What you cannot do
- Our content and your content
- Your data and your rights
- Events beyond our control
- Third parties and other apps
- If something goes wrong
- Our liability to you
- Changes to Glide and these Terms
- Ending the agreement
- Complaints and disputes
- Legal provisions
- Apple App Store and Google Play
- How to contact us
1. Who you’re agreeing with
The short version When you use Glide, you’re entering into an agreement with Momentus Technologies Limited — a UK attention and wellbeing technology company based in London. These are the legal terms of that agreement.
These Terms of Service (“Terms”) are between you and Momentus Technologies Limited (“Momentus”, “we”, “us”, “our”), a company registered in England and Wales (Company Number: 14192201, registered office: 35 Ballards Lane, London N3 1XW).
When we say “Glide” or the “Services”, we mean the Glide attention and wellbeing app (on iOS and Android), the website at www.myglide.ai, and anything else we offer under the Glide brand.
For some services — such as workshops, institutional licences, or access provided through your employer, school, or healthcare provider — additional or different terms may apply. We will tell you when this is the case.
By creating an account, subscribing, or using Glide, you confirm you’ve read and agree to these Terms. If you don’t agree, please don’t use Glide.
2. Who can use Glide?
The short version You need to be at least 16 to use Glide. If you’re 16 or 17, a parent or guardian must agree to these Terms on your behalf and accepts responsibility for your use of the app.
You must be at least 16 years old to create an account and use Glide.
If you’re under 18 (or under the age of legal majority where you live), you can only use Glide if a parent or legal guardian has read and agreed to these Terms on your behalf. By registering, that parent or guardian accepts responsibility for your activity on Glide, including any charges incurred.
If you’re a parent or guardian registering on behalf of a young person, you confirm you have parental responsibility in law for that person and that you accept these Terms on their behalf.
We don’t knowingly allow anyone under 16 to use Glide. If we discover an under-16 has created an account, we’ll close it and delete their data promptly.
3. Your account
The short version Keep your account details accurate and your password private. You’re responsible for what happens on your account.
When you create a Glide account, please give us accurate, up-to-date information. If anything changes — especially your email address — please update your account.
Keep your password private and don’t share it with anyone. If you think someone has accessed your account without your permission, contact us at support@myglide.ai straight away.
You’re responsible for everything that happens through your account. If you let someone else use it, you’re responsible for what they do — unless you can show that access was fraudulent and wasn’t made possible by your own actions.
We may close your account if you’ve provided false information, breached these Terms, or if we believe your account poses a security or legal risk. We’ll tell you when we do this, unless we’re legally prevented from doing so.
4. Subscriptions — how billing works
The short version Glide is a paid subscription. It renews automatically each month or year. We’ll always email you before any renewal, with the date and amount, so there are no surprises.
Glide is a subscription-based service. When you subscribe, you choose your billing period (monthly, annual, or another period we offer). Your subscription renews automatically at the end of each period at the price shown, unless you cancel before the renewal date.
When you subscribe, you authorise us to charge your payment method automatically at the start of each new period.
Before each renewal, we will email you a reminder at least 7 days in advance. The reminder will include the date we will charge you and the amount we will charge. If your subscription price has changed, we will tell you that clearly (see section 8).
If we can’t charge your payment method, you’re still responsible for any amounts owed and your access to Glide may be paused until payment is resolved.
We don’t currently offer a “pause” option for subscriptions. If you need to take a break, please cancel and resubscribe when you’re ready (see section 7).
5. Family plans
The short version We may offer a family plan letting multiple people share a subscription. The main account holder must be an adult and is responsible for everyone on the plan.
Where we offer a family plan, it allows you and a number of other people (as shown on the plan) to each have their own Glide account under one subscription.
To be the main account holder on a family plan, you must be at least 18 (or the age of legal majority where you live). You’re responsible for all activity and charges across the plan. A parent or legal guardian must be the main account holder for any young person added to the plan. Only the main account holder can cancel the family plan.
6. Free trials and special offers
The short version If we offer a free trial or discounted deal, the terms will be explained clearly at the time. Trials convert to paid subscriptions automatically unless you cancel first — we’ll remind you before that happens.
From time to time we may offer free trials, introductory discounts, or other promotional offers. The exact terms — including duration, eligibility, and what happens at the end — will be explained clearly when you sign up.
Unless we say otherwise, free trials and first-time discounts are for new subscribers who haven’t previously held a Glide subscription.
When a free trial or promotional period ends, your subscription automatically switches to the standard paid plan and we’ll start billing you at the regular price — unless you cancel before the trial ends. We’ll remind you before this happens. You need to provide a valid payment method when you start a trial.
We reserve the right to check whether you qualify for an offer, and to change or cancel offers at any time.
7. How to cancel your subscription
The short version You can cancel any time — just do it before your next renewal date to avoid being charged for another period. You keep access until the end of the period you’ve already paid for.
You can cancel your Glide subscription at any time. To avoid being charged for the next period, cancel before your renewal date.
Email us at support@myglide.ai and we’ll cancel it for you.
If you subscribed through the Apple App Store or Google Play, you must cancel directly through Apple or Google — not through us.
After cancelling, you keep full access to Glide until the end of your current billing period. We don’t offer refunds for time remaining on a period, except under your 14-day cancellation right (see section 9).
Cancelling your subscription doesn’t delete your account. You can resubscribe at any time.
If you’d also like your account and personal data deleted, please email privacy@myglide.ai — see section 16 for your data rights.
8. What if the price changes?
The short version We’ll give you at least 30 days’ notice before any price increase. If you don’t want to pay the new price, you can cancel before it kicks in.
We may change the price of Glide from time to time. If the price increases, we’ll email you at least 30 days before the new price takes effect.
If you’re not happy with the new price, you can cancel your subscription before the increase applies (see section 7). If you don’t cancel, we’ll take your continued use as acceptance of the new price.
We won’t apply a price change part-way through a period you’ve already paid for.
9. Your 14-day right to cancel
The short version You have a legal right to cancel your subscription within 14 days of purchase and receive a full refund. This is a right given to you by UK and EU consumer law — it applies automatically to all UK and EU consumers.
When you first subscribe, you have 14 calendar days from your purchase date to change your mind and get a full refund. You don’t have to give us a reason.
One important thing to know: When you sign up, we ask whether you want immediate access to Glide (rather than waiting until the 14 days are up). If you say yes and use the app during those 14 days, your right to a full refund may be reduced to reflect your usage. If you haven’t used the app at all, you’re entitled to a full refund.
Important — institutional purchasers: This 14-day right applies to individual consumers. Businesses, schools, sports teams, healthcare organisations, and other institutional purchasers are not entitled to the 14-day cancellation right under UK consumer law. Separate cancellation terms will apply, as set out in your institutional agreement with us.
How to cancel within 14 days
Email us at support@myglide.ai with the subject line “14-day cancellation”. We’ll confirm receipt and process your refund to your original payment method within 14 days.
10. Payments
The short version Keep your payment details up to date. If there’s a problem with a charge, please talk to us first before disputing it with your bank.
We use secure third-party payment providers to process subscription payments. We don’t store your full card details on our own systems. When you subscribe, you authorise us to charge your payment method at each renewal.
Please keep your payment details current in your account settings. If a payment fails, we may pause your access and try to contact you to resolve it.
If you have a concern about a charge, please contact us at support@myglide.ai before raising it as a dispute with your bank. We’re usually able to sort things out quickly and directly.
Employer and institutional access: if your employer, school, or health provider gives you access to Glide as part of an arrangement with us, different terms may apply. Your access will end if you leave that organisation or the arrangement ends.
11. What is Glide — and what isn’t it?
The short version Glide is an attention and wellbeing tool. It is not a medical service, clinical treatment, or substitute for professional healthcare advice. In an emergency, please call for help — not Glide.
Glide is not a medical device, clinical service, or substitute for professional medical or mental health advice. If you are experiencing a medical or mental health emergency, please do not rely on Glide. Call NHS 111 (non-emergency) or 999 (emergency) in the UK, or your local emergency services.
Glide is a software application designed to help users prepare for and engage more effectively in moments that require focused attention. It draws on neuroscience and behavioural science research, and is intended to help users practice and apply attention skills in everyday life. We built it to genuinely make a difference to how you feel and function every day.
But Glide is not:
A medical device or regulated health product.
A clinical therapy or counselling service.
A diagnostic tool for any health condition.
A substitute for your GP, therapist, psychiatrist, or any other healthcare professional.
Always talk to a qualified professional for any health concerns. Never ignore or delay getting professional advice because of something you’ve read or experienced on Glide.
12. Important health and performance information
The short version Please read this section. It sets out what Glide can and can’t do, and your responsibilities when using it.
By using Glide, you confirm that you understand and accept the following:
Glide is for personal attention and wellbeing support only. It is not intended to diagnose, prevent, or treat any health condition.
We are not medical professionals. We don’t provide clinical advice, and Glide is not a regulated health service.
If you are a young person under 18 who is struggling, please tell a trusted adult — a parent, guardian, teacher, or counsellor. In the UK, Childline is available free and confidentially on 0800 1111 or at childline.org.uk, any time.
Individual results may vary. Any results referenced on our website (including performance and stress improvements) are based on scientific pilot studies. Your experience may differ.
Don’t use Glide while driving, operating machinery, or doing anything requiring your full concentration. Not all features or activities within Glide are suitable for every situation.
You are responsible for how you use information or content within Glide. Use your judgment and consult a professional when in doubt.
13. What can I do with Glide?
The short version Glide is for your own personal, non-commercial use. We give you a licence to use the app and website while your subscription is active.
While your subscription is active and you’re following these Terms, we give you a personal, non-transferable right to:
Access and use the Glide website and app for your own private, non-commercial purposes.
Download and install the Glide app on devices you own or control.
Access all features and content included in your subscription tier.
This right is personal to you. It ends if your subscription lapses or your account is closed.
14. What can’t I do?
The short version Don’t misuse Glide. Most of this is common sense — don’t do anything illegal, harmful, or that damages the experience for others. We’ve listed the specific rules below.
Don’t share harmful content
Don’t post, share, or transmit anything that is offensive, abusive, threatening, discriminatory, defamatory, illegal, or that promotes harm to yourself or others — including content promoting self-harm, eating disorders, violence, or illegal activity.
Don’t misuse the technology
Don’t try to hack, break into, or disrupt Glide. Don’t reverse-engineer the app or attempt to extract its source code. Don’t use bots, scrapers, or automated tools to access or copy data from Glide. Don’t use Glide, or any content, outputs, or data derived from Glide, to train, develop, evaluate, or improve any machine learning model, artificial intelligence system, or competing product. Don’t introduce viruses, malware, or other harmful code.
Don’t misuse your account
Don’t use Glide for any commercial purpose without our written consent. Don’t resell or share your account access with others (other than via a legitimate family plan). Don’t impersonate any person or organisation.
Don’t misrepresent your age
If you’re under 16, please don’t register. If you’re 16 or 17, a parent or guardian must agree to these Terms before you use Glide.
If you break these rules
If we reasonably believe you’ve broken these rules, we may remove your content, suspend or close your account, cooperate with law enforcement, and pursue legal action.
Responsibility for third-party claims. If a third party brings a claim against us because of your breach of these Terms or your unlawful use of Glide, you agree to be responsible for the reasonable costs we incur in dealing with that claim. This only applies where the claim is genuinely caused by your breach (not by anything we did wrong), and the costs are reasonable and proportionate. We’ll tell you about any such claim promptly and give you the opportunity to be involved in how it is handled. This does not limit your statutory consumer rights.
15. Our content and your content
The short version Everything in Glide belongs to us or our licensors. Your personal notes and data belong to you. We never sell your data.
Everything in Glide — the app, website, brand, design, content, and software (including our patent-pending technology) — belongs to Momentus Technologies Limited or our licensors and is protected by intellectual property law. You can use it while you’re subscribed, but you can’t copy, reproduce, or distribute it without our written permission.
Any personal notes, preferences, or other content you add to Glide belong to you. We only use your content to provide you with the Glide service. We never sell it or use it for purposes you haven’t agreed to.
16. Your data and your rights
The short version Your personal data and wellbeing data belong to you. You can request a copy at any time, or ask us to delete it.
Any wellbeing or performance data you enter — such as stress levels, focus scores, or personal goals — is yours. We process it only to deliver your Glide experience.
You have legal rights over your personal data under UK GDPR, including the right to:
Access a copy of the personal data we hold about you.
Receive that data in a portable format that lets you take it to another service.
Correct any inaccurate or incomplete data.
Delete your data (in most cases) by closing your account.
Object to or restrict certain types of processing.
To exercise any of these rights, please email privacy@myglide.ai. We’ll respond within one month, as required by UK GDPR. The full details of how we handle your data are in our Privacy & Data Policy at www.myglide.ai/privacy-policy.
17. Events beyond our control
The short version Sometimes things happen that no-one can prevent — major outages, government action, natural disasters. If something like that stops us providing Glide, we’ll do our best to limit the disruption and resume quickly.
If we can’t provide Glide because of events outside our reasonable control — such as major internet or cloud-service outages, government action, regulatory shutdowns, strikes, natural disasters, public health emergencies, or similar events — then:
We’ll tell you as soon as we reasonably can.
We’ll do our best to limit the disruption and resume normal service quickly.
If the disruption lasts more than 30 consecutive days, you can cancel your subscription and we’ll refund the unused portion.
Our liability under these Terms is not affected by events beyond our reasonable control. Your statutory consumer rights are always preserved.
18. Third-party links and other apps
The short version Glide may link to other services. We’re not responsible for those. When you download Glide through Apple or Google, their own terms also apply.
Glide may contain links to third-party websites or services. We don’t control them and we’re not responsible for their content, availability, or privacy practices. A link from Glide is not an endorsement.
When you download Glide from the Apple App Store or Google Play, you’re also subject to their terms of service. These are separate from our Terms and we don’t control them. Our agreement with you is with Momentus Technologies Limited only — not Apple or Google.
19. What if something goes wrong with Glide?
The short version We aim for Glide to work well at all times. If it doesn’t, tell us and we’ll fix it. Your legal consumer rights always apply.
We provide Glide using reasonable care and skill. If the service isn’t working as described, please tell us at support@myglide.ai and we’ll work with you to put it right as quickly as possible.
As a consumer in the UK or EU, you have legal rights in relation to services not provided with reasonable care and skill. Nothing in these Terms limits those rights.
Glide is provided “as available”. While we aim for 24/7 availability, we can’t guarantee uninterrupted access. We may occasionally take the app or website offline for maintenance or updates — we’ll try to give advance notice when we can.
20. Our liability to you
The short version We’re responsible for what’s our fault. We’re not responsible for losses we didn’t cause or couldn’t foresee. Your consumer rights are always fully protected.
Your statutory consumer rights always apply. Nothing in these Terms removes or limits them. We never exclude liability for death or personal injury caused by our negligence, or for fraud.
What we are responsible for
If we breach these Terms or act negligently and this causes you foreseeable loss, we’re responsible for that loss.
What we’re not responsible for
We’re not liable for losses that:
You caused through your own actions or breach of these Terms.
Were caused by events beyond our reasonable control (see section 17).
Are indirect or consequential — for example, loss of earnings or business opportunity.
Arise from relying on Glide as a substitute for professional medical or healthcare advice.
Where we are found liable to you, our total liability in any 12-month period will not exceed the total subscription fees you paid to us in that same period.
21. What if Glide or these Terms change?
The short version We’ll give you fair notice of any significant changes. If a change affects something you’ve paid for, you’ll have the option to cancel with a refund.
Changes to the app
We’re constantly developing Glide. We may add, update, or occasionally remove features. If a change significantly reduces something you subscribed for, we’ll give you advance notice and the option to cancel for a refund of unused subscription time.
Changes to these Terms
We may update these Terms from time to time — for legal changes, new features, or improved clarity. When we make significant changes, we’ll email you at least 30 days before they take effect. If you’re not happy with a change, you can cancel before it takes effect.
Continued use of Glide after new Terms take effect means you accept the changes. The date at the top of this document always shows when these Terms were last updated.
22. Ending our agreement
The short version Either of us can end the agreement. You can cancel at any time. We can end it if you seriously breach these Terms. Some parts of the agreement survive even after it ends.
You can end it
You can cancel your subscription and close your account at any time — see section 7 for how. Closing your account doesn’t automatically cancel an active subscription, so please cancel your subscription separately first.
We can end it
We may suspend or end your access to Glide if you seriously or repeatedly breach these Terms, if we’re required to by law, or if we reasonably believe your conduct creates a legal or safety risk. We’ll tell you when we do this.
If we shut down Glide
If we ever discontinue Glide entirely, we’ll give you reasonable advance notice and refund any unused portion of your subscription.
What survives
After this agreement ends, the sections on intellectual property, health disclaimers, third-party claims (section 14), liability, and dispute resolution continue to apply.
23. Complaints and disputes
The short version If something’s wrong, please tell us first. We always try to sort things out directly. As a UK or EU consumer you have the right to take disputes to your local courts.
If you have a complaint, please start by contacting us at support@myglide.ai. We take all complaints seriously and aim to respond within 5 working days.
If we can’t resolve your complaint, you can:
Use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr
Refer your complaint to an Alternative Dispute Resolution (ADR) scheme.
Take legal action in the courts of your country of residence.
These Terms are governed by the law of England and Wales. Wherever you live, you have the right to bring a claim in the courts of the country where you live, and your local consumer protection laws apply alongside these Terms.
24. Legal provisions
The short version The standard legal clauses that complete this agreement. We’ve kept them as short as possible.
These Terms, together with our Privacy & Data Policy (www.myglide.ai/privacy-policy) and Cookie Policy (www.myglide.ai/cookie-policy), make up the complete agreement between you and us for your use of Glide.
If any part of these Terms is found to be unenforceable, the rest still applies. Our failure to enforce a particular provision on one occasion doesn’t waive our right to enforce it in future.
You can’t transfer your rights under these Terms without our written consent. We can transfer ours — for example, if the business is sold — but we’ll tell you if this happens and it won’t reduce your rights.
These Terms don’t give rights to any third party, except as set out in section 25 regarding Apple and Google. The Contracts (Rights of Third Parties) Act 1999 does not apply.
You agree that communications between us may be made electronically.
25. Apple App Store and Google Play
The short version When you download Glide through Apple or Google, certain additional rules apply. Our agreement is with you, not with Apple or Google — they are not responsible for Glide.
Downloading through Apple (iOS)
Our agreement for the Glide app is between you and Momentus Technologies Limited only. Apple is not a party to it and has no obligation to provide support, maintenance, or any refund for Glide. If Glide fails to meet an applicable warranty, you may notify Apple and Apple may refund any App Store purchase price — but they have no other warranty obligation.
We (not Apple) are responsible for any product liability claims, regulatory compliance issues, or consumer law claims relating to Glide. If a third party claims Glide infringes their intellectual property rights, we (not Apple) are solely responsible for dealing with that claim.
You confirm that: (a) you are not located in a country subject to a US Government embargo, or that has been designated by the US Government as a “terrorist supporting” country; and (b) you are not listed on any US Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of this section and may enforce these Terms against you.
Downloading through Google Play (Android)
The same applies to Google. Our agreement for the Glide app is between you and Momentus Technologies Limited only. Google LLC is not a party to it and is not responsible for Glide in any way. We (not Google) are responsible for the app, its content, and any claims relating to it.
You confirm the same export and prohibited-parties compliance set out above.
26. How to contact us
The short version We’ve kept this simple. Three addresses cover everything.
What you need
General support, subscriptions, accessibility, content concerns, safety reports
Contact
What you need
Privacy and data protection enquiries
Contact
What you need
Legal, press, partnerships, business enquiries
Contact
We aim to respond to support enquiries within 2 working days, and to privacy and legal enquiries within 5 working days. For UK GDPR data rights requests, we will respond within one month, as required by law.
Momentus Technologies Limited
Company No: 14192201 · Registered in England and Wales
Registered office: 35 Ballards Lane, London N3 1XW
VAT No: 424651310
ICO registration: ZB867906
Website: www.myglide.ai
Glide™ is a trademark of Momentus Technologies Limited.
© 2026 Momentus Technologies Limited. All rights reserved.